Effective Date: October 2, 2024
At Bitfolio (bitfolio.site), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and financial information. By using our services, you agree to the practices described in this policy. If you have questions or concerns, contact us at info@bitfolio.site or contact@bitfolio.site.
1. Information We Collect
- Personal Information
- When you register or transact on bitfolio.site, we may collect personal details, including:
- Full name
- Email address
- Contact information
- Country of residence
- When you register or transact on bitfolio.site, we may collect personal details, including:
- Financial Information
- For investment purposes, we may collect:
- Cryptocurrency wallet addresses
- Transaction details (e.g., deposit and withdrawal amounts)
- For investment purposes, we may collect:
- Usage Data
- We may collect data about your interaction with our platform, such as:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- We may collect data about your interaction with our platform, such as:
- Cookies
- Cookies and similar technologies are used to enhance user experience, track website performance, and analyze user behavior. You can manage or disable cookies through your browser settings, though some features may become unavailable.
2. How We Use Your Information
- To Provide Services
- Facilitate registration, investments, withdrawals, and account management.
- To Enhance User Experience
- Personalize content and recommendations based on user preferences.
- For Security and Compliance
- Detect and prevent fraud, unauthorized access, or illegal activities.
- Comply with legal obligations, such as anti-money laundering (AML) regulations.
- For Communication
- Send service-related notifications, updates, and promotional content (you may opt out of promotional communications).
3. How We Protect Your Information
- Data Encryption
- All sensitive data is encrypted during transmission and storage to prevent unauthorized access.
- Access Control
- Access to personal information is limited to authorized personnel and partners who require it to provide services.
- Secure Transactions
- Transactions are processed using advanced security protocols, including multi-factor authentication and wallet encryption.
- Regular Audits
- Security practices are regularly reviewed and updated to address emerging threats.
4. Information Sharing and Disclosure
- With Third Parties
- We may share data with trusted service providers for payment processing, data analysis, and customer support. These parties are obligated to safeguard your information.
- For Legal Compliance
- Bitfolio may disclose user information to comply with legal requests, court orders, or applicable laws.
- In Case of Business Transfers
- If Bitfolio undergoes a merger, acquisition, or sale, user data may be transferred to the new entity.
5. Your Rights
- Access and Updates
- You have the right to access and update your personal information through your account settings.
- Data Deletion
- You may request the deletion of your data by contacting info@bitfolio.site. However, certain information may be retained for compliance or legal purposes.
- Opt-Out
- You can opt out of non-essential communications by following the unsubscribe instructions in our emails.
6. International Users
If you are accessing bitfolio.site from outside the United Kingdom, you consent to the processing and storage of your data in the United Kingdom and in accordance with this Privacy Policy.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
8. Contact Us
For questions or concerns about this Privacy Policy, please reach out to us at:
- Email: info@bitfolio.site | contact@bitfolio.site
- Address: 94 Church Street, Plymouth, United Kingdom, PL62 4P
By using bitfolio.site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.